Shipping Policy

Order Cutoff Time: 9:00 PM (GMT-05:00) Eastern Standard Time (New York)

Total Delivery Time = Handling Time + Transit Time

All estimated/typical delivery times are derived from real-world data collected from past orders. They are approximate times for reference only.

Handling Time

The handling time begins from the date you placed your order. It usually takes 1-3 days (Mon-Sun) to process your order. Once we’ve processed it, we can then ship it.

Transit Time and Shipping Fee

Country/RegionShipping MethodShipping CostTransit Time
United StatesFree ShippingFree7-12 Days (Mon-Sun)
Australia, United Kingdom, Canada, New ZealandFree ShippingFree7-12 Days (Mon-Sun)

Please note:

1. Due to COVID-19, all packaging must undergo strict quality control and disinfection processes before leaving the warehouse to make sure we’re keeping all our customers safe. This may cause some delays in the dispatch and shipping time.

2. Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday.

3. Please take attention that APO/FPO & PO Boxes are not eligible for Express Shipping.

4. Incorrect address details, customs clearance procedures, and other issues may cause a delay in delivery.

Note for taxes:

Our customers do not need to pay import fees, duties, or VAT (Valued Additional Tax). 

For further inquiries, please contact us: 

  • Email: support@giftale.com
  • Phone: +1 (385) 202-3456
  • Address: 30 S 2000 E, Salt Lake City, Utah 84112, United States
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